×
Register Here to Apply for Jobs or Post Jobs. X

Customer Service Advisor

Job in East Boldon, South Tyneside, Tyne and Wear, England, UK
Listing for: Work Strata Group Limited
Full Time position
Listed on 2026-06-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 25000 - 35000 GBP Yearly GBP 25000.00 35000.00 YEAR
Job Description & How to Apply Below
Location: East Boldon

Location:

Sunderland (NE BIC)

Hours:

Monday to Friday, 9am – 5pm
Salary: £25,000 - £35,000 DOE + Bonus

About Work Strata Group

Work Strata Group is a growing recruitment and training business based in Sunderland. We help thousands of people every year find employment opportunities and access training that supports their careers.

Due to continued growth, we're looking for a Customer Service Advisor to join our friendly team.

The Role

You'll be speaking with candidates who have applied for jobs, discussing their experience, career goals and availability, while helping them access suitable employment and training opportunities.

Duties Include:

* Calling candidates who have applied for vacancies

* Discussing suitable job opportunities

* Booking candidates onto interviews and training programmes

* Providing updates throughout the recruitment process

* Building positive relationships with applicants

* Maintaining accurate records and notes

* Delivering an excellent candidate experience

What We're Looking For

* Excellent communication skills

* Strong customer service skills

* Confident speaking on the telephone

* Good computer skills

* Organised and reliable

* Positive attitude and willingness to learn

Previous experience in customer service, recruitment, call centres, sales, hospitality or retail would be beneficial but is not essential.

What We Offer

 * £25,000 - £35,000 basic salary

* Bonus opportunities

* 28 days holiday including bank holidays

* Holiday reward scheme

* Company pension

* Employee discounts and wellbeing support

* Casual dress

* Company events

* Ongoing training and career progression

* Friendly and supportive team environment

If you enjoy helping people, building relationships and want to join a growing business with genuine career opportunities, we'd love to hear from you
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary