Passenger assistant

This passenger assistant post sits within Fleet Services at Oxfordshire County Council and covers transport for service users to SEN schools, adult and learning disability day services, and respite care. The work centres on helping passengers leave home, board and leave the vehicle, and reach their service safely and with dignity, alongside the driver. The role uses specialised passenger vehicles and suits people comfortable around those with learning and physical disabilities.

Successful candidates complete disability awareness and safeguarding training, and no formal qualifications are needed.

• Help service users leave their homes, board and alight from the vehicle, and reach their service safely and with dignity
• Assist in the safe conveyance of service users to and from SEN schools, adult and learning disability day services, and for activities and respite care
  
  Work co-operatively with the vehicle driver and other staff so passenger movements and journeys are completed safely and effectively
• Maintain high standards of customer care, accuracy, safety and effectiveness in all tasks, with a mature and disciplined approach

• Good standard of general education, no formal qualifications required

• Ability to communicate and share information
• Ability to deal with challenging situations
• Comfortable working around people with learning and physical disabilities
• Mature, disciplined approach to duties

• Willingness to complete disability awareness and safeguarding training

• Local Government Pension Scheme with employer contributions of up to 19.9%
• Flexible working, including flexi-time, part-time, job sharing, nine-day fortnights and annualised hours
• Learning and development opportunities
• Local and national retail discounts
• Family-friendly policies, including carers leave
• Paid time off for volunteering