Community Safety Manager

Bromford West Boldon, England, United Kingdom

Location: Bromford, West Boldon, England, United Kingdom

Contract Type: Permanent, Full-Time

Hours: 37.5 hours per week (Monday‑Friday)

Closing Date: Friday, 9 January 2026

Interviews: Week commencing Monday 19 January 2026

Lead expert on anti‑social behaviour and tenancy enforcement. Work with customers, colleagues, and partner agencies to resolve cases of nuisance, harassment, domestic abuse, hate crime, and other tenancy breaches.

• Provide advice and practical support to Neighbourhood and Communities Managers and coaches during investigations.
• Build strong relationships with agencies such as the Police and Social Services to promote a multi‑agency approach.
• Lead and participate in complex case conferences.
• Prepare legal paperwork, issue cases to court and understand Civil Court Procedure Rules.

• Experience in social housing or a related profession.
• Proven ability in tenancy enforcement and managing ASB cases.
• Strong communication, influencing, and relationship‑building skills.
• Resilient, impartial, and able to balance empathy with enforcement.
• Full UK driving licence and access to a vehicle.

Your previous experience may be in roles such as Neighbourhood Coach, Housing Enabler, estate management, tenancy officer, amongst others.

By joining Bromford, part of Bromford Flagship, you become part of a leading housing provider delivering community‑focused services across the east, central and south west of England.

• Flexible benefits
• Learning and development
• Private medical cover
• Work‑life balance
• Pay and financial wellbeing
• Health and wellbeing

We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. We welcome those historically underrepresented in our workforce, including ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.

Submit your application by Friday 9 January 2026
. If you are passionate about tackling nuisance, tenancy breaches and anti‑social behaviour, we would love to hear from you.