VP of DevOps

Join to apply for the VP of Dev Ops role at Ticket Network
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Since 2002, Ticket Network has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, Ticket Network has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.

Primary

Responsibilities

• Define and execute overall Dev Ops strategy.
• Build and manage high-performing Dev Ops team.
• Lead major releases and upgrades.
• Implement CI/CD pipelines.
• Ensure system reliability and cost-efficiency.

Strategic Leadership

• Define and execute the enterprise-wide Dev Ops strategy, aligning with organizational goals and objectives.
• Build, mentor, and lead a high-performing Dev Ops organization, cultivating a culture of collaboration, innovation, and operational excellence.
• Foster strong partnerships with engineering, product, and business leaders to align Dev Ops goals with company priorities.
• Spearhead, own, and be fully accountable for the planning, execution, and success of major technology initiatives, including releases and upgrades.

Enterprise Process Optimization and Automation

• Oversee the design, implementation, and continuous optimization of CI/CD pipelines to enable efficient, reliable, and secure software delivery at scale.
• Drive enterprise-wide automation initiatives for infrastructure provisioning, configuration, and maintenance.
• Establish metrics and KPIs to measure the effectiveness of Dev Ops practices and continuously identify areas for improvement.

Infrastructure and Security

• Provide executive oversight of cloud and on-premises infrastructure, ensuring scalability, performance, and cost-efficiency.
• Champion security best practices, including access controls, patching, and Dev Sec Ops  integration, to safeguard infrastructure and data.
• Ensure compliance with relevant standards and regulations, positioning the organization as a leader in security and compliance.

Operational Resilience

• Develop and maintain robust backup, recovery, and failover strategies to ensure business continuity. Oversee disaster recovery planning, testing, and validation to prepare the organization for potential disruptions.
• Lead the organization in reducing incident frequency and impact through proactive risk mitigation strategies.

Monitoring and Tooling

• Own enterprise-level monitoring and alerting solutions (e.g., Data Dog, ELK) to ensure system health and performance.
• Evaluate, adopt, and implement new tools and technologies to enhance the organization’s Dev Ops capabilities.

Collaboration and Knowledge Sharing

• Ensure alignment of infrastructure strategies with application needs by collaborating with development, operations, and security teams.
• Promote transparency and knowledge sharing by documenting infrastructure processes, configurations, and procedures.

Required Skills

• Management skills of Dev Ops Teams.
• Dev Ops Architecture.
• Dev Ops Pipeline Building.
• Hybrid Cloud Administration with VMWare and AWS and beneficial as well in Azure.
• Strong communication written and verbal.

Preferred Skills

• Certifications in relevant areas such as AWS, Azure, Kubernetes, or Dev Ops methodologies.
• Experience driving enterprise-level technology transformations.
• Proficiency in leveraging data-driven insights to guide strategic decisions.

Required Experience

• Proven success in a senior leadership role, such as VP or equivalent, overseeing large-scale Dev Ops organizations.
• Extensive experience leading CI/CD, cloud infrastructure, and Dev Ops automation strategies in complex hybrid cloud environments.
• Strong understanding of Dev Sec Ops  principles, compliance standards, and modern security practices.
• Exceptional communication, leadership, and decision-making skills with a track record of cross-functional collaboration at the executive level.
• Experience with Azure Dev Ops.

Preferred Experience

• Experience driving enterprise-level technology transformations.
• Proficiency in leveraging data-driven insights to guide strategic decisions.

Regular

Working hours:

40 hours per week. Occasional off hours nights and weekends.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Information Technology

Industries

• Software Development

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