DevOps Software Engineer III

Join to apply for the Dev Ops Software Engineer III role at Ticket Network

Since 2002, Ticket Network has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, Ticket Network has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.

• Release Management
  • Manage and coordinate the end-to-end release process, including scheduling, planning, and execution.
  • Act as the primary point of contact for release-related incidents and ensure timely resolution.
  • Monitor post-release performance and coordinate rollback procedures if needed.
• Collaboration
  • Collaborate with development, QC, and IT teams to ensure seamless releases.
  • Ensure effective communication between stakeholders, including developers, QC, and business teams.
• CI/CD Pipelines and Automation
  • Design, maintain, and optimize CI/CD pipelines to support efficient release cycles.
  • Implement automation for build, test, and deployment processes.
• Agile Practices
  • Participate in sprint ceremonies such as daily standups (DSUs), grooming sessions, and retrospectives.
• Version Control
  • Manage version control systems and enforce branching/merging strategies.
• Configuration Management
  • Maintain and enforce configuration management practices for infrastructure and applications.
• Performance Monitoring and Reporting
  • Track release progress and generate reports to identify bottlenecks or areas of improvement.
  • Identify opportunities to improve release processes, tools, and methodologies.
• Change Management
  • Follow best practices for change management to minimize risk during deployments.
• Documentation
  • Maintain comprehensive documentation for release processes, deployment procedures, and issue tracking.

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 5+ years of experience in Dev Ops, release management, or related roles.
• Strong experience with CI/CD tools such as Jenkins, Git Lab CI/CD, or Azure Dev Ops.
• Proficiency in version control systems like Git and familiarity with branching strategies.
• Hands-on experience with scripting languages (e.g., YAML, Python, Bash) for automation tasks.
• Knowledge of infrastructure-as-code (Terraform or AWS Cloud Formation)
• Solid understanding of Agile and Scrum methodologies.
• Excellent communication and collaboration skills.
• Familiarity with monitoring and alerting tools like Data Dog and ELK stack
• Experience with VMWare.
• Experience with CD tools like Octopus Deploy.

• Experience with containerization technologies.
• Certification(s) in Dev Ops practices.
• Understands observability best practices.
• Familiarity with observability tools like Open Telemetry.
• Familiarity with hybrid Cloud environments (on prem/colocation).
• Familiarity with AWS and Azure.

Mid-Senior level

Full-time

Engineering and Information Technology

Software Development

Location:

Hartford, CT | Salary: $69,200.00-$ | Posted 2 weeks ago