General Manager - Evergreen Walk

General Manager - Evergreen Walk at Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher, the thread that’s run through those five decades is the phenomenal people that make up our brand—our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future and want to leave the world better than they found it.

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics, meets or exceeds goals, and serves as the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store—Customer Operations, Merchandising, Product Operations, and talent development.

You also teach and coach behaviors that deliver a best‑in‑class customer experience.

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manage store budget for daily operations in support of the P&L
• Build highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback
• Teach and train to build capabilities
• Lead the implementation and execution of all Standard Operating Procedures and initiatives
• Create an inclusive environment
• Implement action plans to maximize efficiencies and productivity
• Perform Service Leader duties
• Represent the brand and understand the competitors
• Promote community involvement
• Leverage OMNI to deliver a frictionless customer experience
• Ensure all compliance standards are met

• 3‑5 years of retail experience leading others
• College degree or equivalent experience (preferred)
• Demonstrated ability to deliver results
• Effective communication with customers and employees
• Ability to maneuver around sales floor, stock room, and office, work with chemicals, lift/carry up to 30 lbs.
• Flexible schedule, including travel, nights, weekends, holidays
• Travel ability as required
• Business acumen skills
• Established time‑management skills
• Strong planning and prioritization skills

• Merchandise discount: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet (for all employees)
• Competitive Paid Time Off plans
• Volunteer credit: up to five “on the clock” hours each month at a chosen charity
• Extensive 401(k) plan with company matching up to 4% of base pay
• Employee stock purchase plan
• Medical, dental, vision and life insurance
• See more of the benefits we offer

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We recruit, hire, train and promote qualified people of all backgrounds, making all employment decisions without regard to protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.

Salary Range: $54,600 - $75,100 USD (Employee pay varies by qualifications, experience, skill level, competencies, and work location. Minimum wage or minimum of the pay range—whichever is higher—will be met based on city, county, and state requirements.)

Mid‑Senior level

Full‑time

Management and Manufacturing

Retail