Director of Operations

AZAD Director of Operations

AZAD is seeking a Director of Operations for a full‑time, permanent employment position in South Windsor, Connecticut. The position is full‑time on‑site, Monday to Friday. Expected start date January 5, 2026. The annual salary range is $120k–$140k depending on related qualifications and experience.

We are seeking a Director of Operations to join our team in South Windsor, CT. This is an on‑site role that will be assigned to a client’s location where you will work 100% of the time. Oversee multiple managers and departments in Operations. The focus of the role is to effectively lead and integrate diverse functions and teams, ensuring they work together to advance the strategic goals of the firm and operations.

Translate Operations’ strategies into short‑ and long‑term plans, typically looking out several years into the future. Establish a vision, system and culture that ensures the continual improvement of productivity and quality. Establish processes and procedures for audits and inspections to ensure adherence to policies and regulations. Vendor management, supply chain, production planning and scheduling are also critical to this role.

Uphold the company’s purpose, promise and philosophy that our people‑focused culture is deeply rooted in the Service‑Profit Chain. Align with our values to be Client‑Centric, Respectful, Engaged, Accountable, Trustworthy and Entrepreneurial (CREATE).

• Oversee day‑to‑day operations for multiple production departments ensuring customer requirements, quality, safety, and on‑time delivery goals are met or exceeded.
• Establish clearly defined department and individual goals and objectives by embracing a LEAN mindset, and communicate to associates through departmental, and facility meetings and performance planning.
• Establish, build and maintain relationships with various business units and customers ensuring that product knowledge is current and that expectations are exceeded.
• Prepare, manage, and is accountable for budgeting, forecasting and unit cost results for multiple departments.
• Responsible for developing individuals and teams. Attract and retain talent by developing one's abilities and supports others doing so. Provide opportunities for associates to grow and share expertise and new learning with colleagues.
• Coordinate and/or facilitate training and development of staff through coaching, mentoring and training.
• Serve as a team leader acting with ethical behavior and demanding the same from all team members. Communicate clearly and respectfully conveying confidence and acknowledging contributions of others. Drive the vision and values of the organization by aligning team activities and establishing strategies for achieving individual and work unit goals.
• Deliver value Broadridge and its customers by finding solutions and establishing realistic plans. Continuously strive for process improvement. Collaborate with the entire organization to encourage and share knowledge and best practices across all departments.

May perform other duties/responsibilities as needed or assigned.

Education and/or experience equivalent to a bachelor’s degree in business or engineering.

• 6–8 years related experience. 10+ years related experience (industry preferred).
• MBA, advanced degree.

• Demonstrates the ability to lead, direct, coach and motivate others to meet objectives; builds a team and consensus.

• Demonstrates the ability to work in a diverse group environment; builds relationships and shows respect and consideration for others.

• Uses time efficiently; works at a pace to get things done within an appropriate time and meets deadlines.

• Demonstrates ability to make logical and sensible decisions based on available job knowledge/information, in a variety of situations. Considers potential consequences and uses appropriate authority to make decisions with confidence.

• Identifies problems; gathers information systematically; draws valid conclusions and generates alternatives.

• Able to interpret information, think critically and identify trends.

• Understands and applies industry/job standards, regulations, and rules. Knows what is required to perform the job; understands group responsibilities.

• Demonstrates ability to effectively discuss ideas in a clear, succinct, and organized manner; reads, writes and understands the English language.

• Demonstrates ability to present concise and accurate information to peers, customers and management; leads meetings/training sessions and generates feedback.

• Takes initiative to seek formal/informal training; develops new skills and improves performance.

• Public speaking, client presentation, occasional travel.