Software Quality Engineer

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Since 2002, Ticket Network has served the ticketing and event industry as the go-to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, Ticket Network has been providing top-tier, customizable solutions to provide great service to consumers and clients alike.

Ticket Network is currently seeking Full Stack Software Quality and Automation Engineer I. You will join a team of QA and Automation Engineers who work closely with developers, product owners, and IT to deliver high quality Ticket Network products that meet business needs and ensure a competitive market position. The SQE will be responsible for quality, ease of use, and conformance to requirements, while working to release new features in a timely manner.

The QA/Engineering environment is collaborative, supportive, and open to change and growth.

• Review and assess requirements to gain full understanding of sprint deliverables.
• Identify test requirements, map test cases to requirements, design and create test plans.
• Ensure test environment is set up with proper software components, browsers, sufficient data and is fully functional prior to test cycle.
• Work in an Agile test environment, attend daily scrum meetings, work closely with developers and test appropriately for the current development phase using agile methods.
• Create reasonable test estimates based on risk and time to market.
• Create end‑to‑end test plans; execute and manage all test activities to ensure requirements are met and solution works as expected.
• Execute and evaluate results for functional and regression tests.
• Develop, execute, and maintain both front and back end automated regression and end‑to‑end tests.
• • Understand and follow coding standards for automation.
  • Understand Entity Framework (ORM) and be able to map objects in tests.
  • Analyze manual test cases and functional specifications to determine best approach for automation.
• Develop, execute, and maintain both manual and automated API tests.
• Perform back‑end testing in MS SQL Environment, including data validation and validation of stored procedures, jobs and triggers, design, and manipulation of test data.
• Isolate, replicate, and report defects; verify defect fixes.

• BA/BS Degree in a technical field required.
• 1 to 2 years work experience (Please note this is a Level 1 position).
• Knowledge of a strong programming language.
• Knowledge of scripting language (like Python).
• Knowledge of database concepts and client server technology.
• Detail oriented with good problem‑solving skills, strong verbal and written communication skills.
• Ability to think outside of the box and work in a fast‑paced and rapidly changing environment.

• Knowledge of Software Quality Assurance and Quality Control testing methodologies, processes, and practices.
• Knowledge of Dev Ops and automation tools (e.g., CI/CD, Docker, Kubernetes, Play Wright, Cypress, Appium, Browserstack, etc).
• Understanding of agile/lean development and the Software Development/Test Life Cycle (SDLC/STLC).
• Understanding of RESTful web services, SOAP, HTTP methods, and data formats like JSON and XML.
• Knowledge of Microsoft Visual Studio, C#, .NET, Next.
  
  JS/React technologies.

Job Location:

South Windsor, Connecticut, United States
Position Type:
Full‑Time/Hybrid (9am to 6pm)