Debtors Controller

Location: Kempton Park

A well-established courier and logistics environment based in Kempton Park requires an experienced Debtors Controller to manage and maintain the full debtor’s function with accuracy and efficiency. The successful candidate will play a key role in ensuring timely collections, accurate allocations, and strong customer account management within a fast-paced operational setting.

This role requires strong attention to detail, excellent communication skills, and the ability to perform under pressure while maintaining a high level of accuracy and professionalism.

Job Purpose:
To effectively manage the debtor’s book by ensuring accurate invoicing, allocation of payments, resolution of queries, and timely collection of outstanding balances in line with company policies and agreed payment terms.

REQUIREMENTS
Minimum education (essential):

• National Senior Certificate

Minimum applicable experience (years):

• Minimum 3 years’ experience in a courier/logistics debtors’ environment

Required nature of experience:

• Debtors control / accounts receivable experience
• Invoice and credit note processing
• Customer account reconciliation and statement preparation
• Handling of debtor queries and collections follow-ups
• Allocation of payments (cash, EFT, card, cheque)

Skills and Knowledge:

• MS Office (Advanced Excel and Word)
• Parcel Perfect

KEY PERFORMANCE AREAS AND OBJECTIVES
Debtors Administration & Processing

• Process invoices and credit notes accurately
• Ensure correct allocation of payments to debtor accounts
• Maintain up-to-date customer account records
• Manage daily debtor transactions

Reconciliations & Account Control

• Reconcile debtor accounts and ensure accuracy of balances
• Monitor control accounts and resolve discrepancies
• Maintain allocated debtors book integrity
• Investigate and resolve unallocated deposits

Collections & Customer Liaison

• Follow up on outstanding payments timeously
• Liaise with customers regarding overdue accounts
• Escalate non-payment cases for collection action
• Maintain strong customer service relationships

Reporting & Statements

• Prepare and distribute monthly customer statements
• Maintain accurate debtor reports
• Provide management with updates on overdue accounts
• Ensure reporting deadlines are met

Queries & Support Functions

• Resolve invoice and payment-related queries
• Support internal departments with debtor-related information
• Ensure efficient handling of customer disputes
• Maintain thorough documentation of all interactions

Remuneration Offered
Market related