Debtors Controller

REQUIREMENTS

Minimum education (essential):

• National Senior Certificate

Minimum applicable experience (years):

• Minimum 5 years’ experience in a courier/logistics debtors’ environment

Required nature of experience:

• Debtors control / accounts receivable experience
• Invoice and credit note processing
• Customer account reconciliation and statement preparation
• Handling of debtor queries and collections follow-ups
• Allocation of payments (cash, EFT, card, cheque)

Skills and Knowledge:

• MS Office (Advanced Excel and Word)
• Parcel Perfect (advantageous)

Debtors Administration & Processing

• Process invoices and credit notes accurately
• Ensure correct allocation of payments to debtor accounts
• Maintain up-to-date customer account records
• Manage daily debtor transactions

Reconciliations & Account Control

• Reconcile debtor accounts and ensure accuracy of balances
• Monitor control accounts and resolve discrepancies
• Maintain allocated debtors book integrity
• Investigate and resolve unallocated deposits

Collections & Customer Liaison

• Follow up on outstanding payments timeously
• Liaise with customers regarding overdue accounts
• Escalate non-payment cases for collection action
• Maintain strong customer service relationships

Reporting & Statements

• Prepare and distribute monthly customer statements
• Maintain accurate debtor reports
• Provide management with updates on overdue accounts
• Ensure reporting deadlines are met

Queries & Support Functions

• Resolve invoice and payment-related queries
• Support internal departments with debtor-related information
• Ensure efficient handling of customer disputes
• Maintain thorough documentation of all interactions

Remuneration Offered

Market related