Debtors Clerk

Job Purpose

The Debtors Clerk manages the end-to-end accounts receivable process. This role ensures timely customer billing, accurate payment allocation, and proactive collection of outstanding debts to optimize company cash flow and minimize bad debt risk.

We are seeking a seasoned, emotionally mature, and stable financial professional to manage our high-value corporate debtor’s portfolio. This support role requires an individual who can confidently handle complex billing, untangle supply chain discrepancies, and maintain diplomatic, firm relationships with massive industrial off-takers and enterprise buyers.

• Distribute monthly customer statements and supporting documents.
• Maintain up-to-date customer master files and contact records.

• Capture daily bank deposits and electronic payments.
• Match incoming remittances to specific outstanding invoices.
• Process approved credit notes and customer adjustments.

• Monitor debtor balances against approved credit terms and limits.
• Follow up systematically on overdue accounts via phone and email.
• Escalate problematic accounts to the Finance Manager

• Reconcile complex multi-currency debtor ledgers and customer statements.
• Investigate and resolve client queries, pricing disputes, and short payments.
• Collaborate with sales and operations teams to resolve underlying billing issues.

• Review the age analysis report weekly to track overdue accounts.
• Prepare weekly and monthly collection reports and bad debt provisions.
• Assist with internal and external audit requirements.

• Education:
  
  Higher Certificate or Diploma in Accounting, Finance, or Bookkeeping.
• Experience:
  
  Minimum 5–10 years of proven experience in a dedicated accounts receivable role, preferably in the mining sector
• Software:
  Advanced proficiency in ERP systems (Pastel Evolution & MS D365) and MS Excel

• Negotiation
  
  Skills:
  
  Ability to handle difficult conversations and secure payment commitments.
• Attention to Detail:
  High accuracy in data entry and mathematical calculations.
• Problem-Solving:
  Strong analytical skills to untangle complex reconciliation discrepancies.
• Ethical Conduct:
  Integrity when handling financial transactions and sensitive client data.
• Professional Maturity:
  Exceptional emotional intelligence, high integrity, stability under pressure, and a refined communication style suited for complex corporate negotiations.