Booking clerk

About Ink Digital

We’re a results-driven digital marketing agency that helps businesses stand out and grow through smart, strategic online visibility. We work with clients across a wide range of industries, building custom marketing solutions that make an impact. Our culture is fast-moving, collaborative, and dedicated to constant improvement. Every day, we challenge ourselves to think creatively, execute with precision, and celebrate measurable results.

As we continue to grow, we’re looking for talented team members who are excited to be part of a digital-first company that values innovation, clarity, and exceptional service. If you’re ready to join a team that’s passionate about helping businesses shine online, Ink Digital is the place to be.

The Booking Clerk will be the first point of contact for many of our clients. You will handle scheduling, confirm bookings, manage calendars, and ensure seamless communication between clients and our service departments. This role is ideal for someone detail-oriented, personable, and confident in a fast-paced digital environment.

• Manage, update and set bookings on the system for client appointments and consultations
• Schedule meetings for Marketing, and SEO projects, client meetings etc.
• Confirm bookings and follow up with clients on pending or incomplete appointments
• Coordinate between clients and internal teams to align schedules and project timelines
• Maintain accurate documentation of all appointments and communication
• Communicate well internally about upcoming bookings and the status on previous bookings

Strong communication and interpersonal skills
• Excellent time-management and organizational abilities
• Ability to multitask and prioritize in a busy and fast paced environment