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Back Office Administrator; Hire Specialist

Job in Strand, 7140, South Africa
Listing for: Helderberg Personnel CC
Full Time position
Listed on 2026-06-25
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
Position: Back Office Administrator (Hire Specialist)
Location: Strand

Strand - A major supplier of services and equipment to the building and construction trade is looking for a Back Office Administrator (Hire Specialist)

The successful candidate will be a reliable, mature, and organised person who is honest, energetic, helpful, detail-focused, and strongly client-centred.

Responsibilities Include but not Limited to:
  • Assist clients via phone, email, and Whats App
  • Prepare and follow up on quotes, contracts, and customer documents
  • Check customer details, authorisations, , and No-Hire checks
  • Process payments, deposits, refunds, and proof of payments
  • Monitor active, overdue, and long-running contracts
  • Support delivery and collection admin
  • Scan, rename, file, and control documents accurately
  • Follow up on missing information and unresolved client matters
  • Help identify admin errors, control gaps, and process issues
What we're looking for:
  • Strong retail, admin, or customer-service experience
  • Hardware, construction, plumbing, electrical, paint, tools, or technical retail experience preferred
  • A self-starter who takes initiative and follows through
  • Strong attention to detail and accurate admin habits
  • Firm and consistent with rules, documents, and processes
  • Friendly, kind, and professional with clients and the team
  • Comfortable with computers, email, Whats App, and admin systems
  • Good English and Afrikaans communication skills
  • Reliable attendance and able to commit to full branch working hours
Working Hours:
  • Monday - Friday: 07:00 - 17:00
  • Every other Saturday: 7:30 - 12:00
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