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Healthcare Administration Medical Receptionist Medical Office

Medical Secretary

Job in Hillcrest, 3610, South Africa
Listing for: Sandi Crowther Recruitment
Full Time position
Listed on 2026-07-11
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
Job Description & How to Apply Below
Location: Hillcrest

Key Responsibilities:
  • Manage patient appointments, theatre bookings and daily practice schedules
  • Handle telephone and email enquiries professionally and efficiently
  • Liaise with hospitals, medical aids, anaesthetists, healthcare professionals, patients and service providers
  • Prepare medical reports, maintain patient records and ensure all information is kept up to date
  • Welcome and assist patients, providing a friendly and professional experience
  • Receive and process payments for in-room consultations and maintain accurate records
  • Assist with practice correspondence and general administrative duties
  • Ensure the smooth day-to-day running of the consulting rooms
  • Communicate effectively with patients regarding appointment changes and delays while maintaining a calm, empathetic approach
    • Requirements:
  • Matric
  • Previous administrative / secretarial experience
  • Proficient in MS Word, MS Excel and email
  • Excellent English communication skills
  • Professional telephone etiquette
  • Strong organisational skills with exceptional attention to detail
  • Friendly, patient-orientated and able to build positive relationships
  • Honest, efficient and a strong team player
  • Able to remain calm under pressure, confidently manage challenging situations and reassure patients when required
  • Willing to work flexible hours when necessary
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