Workshop Foreman; Passenger division - Rola VW Malmesbury

Job Advert Summary

Rola, a trusted leader in automotive services, is looking for an experienced Workshop Foreman (Passenger division) to drive efficiency and quality in our busy workshop
- Rola VW Malmesbury
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This pivotal role requires strong leadership, technical expertise, and a passion for delivering top-tier repairs and maintenance.

Join our team of skilled technicians and play a key part in ensuring smooth operations and exceptional service for our valued clients.

• At least 3 years proven experience in a similar role within the automotive industry
• Experienced in working with the VW brand will be advantageous
• Strong diagnostic and troubleshooting skills across a range of vehicle makes and models.
• Excellent knowledge of automotive systems, repair techniques, and tools.
• Effective communication and interpersonal skills for interacting with team members and clients.
• Commitment to safety and the ability to enforce safety procedures.
• Proficiency in using computer software for diagnostic and reporting purposes.
• Fluent in Afrikaans and English
• A commitment to delivering excellent customer service
• Ability to work well under pressure
• Valid driver's license and a clean driving record
• Clear criminal record

• Team Leadership: Supervise and lead a team of automotive technicians, providing guidance, training, and support to ensure efficient and high-quality work.
• Workflow Management: Coordinate and prioritize repair and maintenance tasks, ensuring timely completion of work orders and adherence to schedules.
• Technical Expertise: Diagnose complex vehicle issues, provide technical assistance to technicians, and ensure the use of proper repair procedures and tools.
• Quality Control: Conduct quality inspections of completed work, ensuring it meets industry standards and customer expectations.
• Inventory Management: Manage workshop inventory, including tools, parts, and supplies, to ensure availability for repairs.
• Customer Interaction: Interact with customers to explain repairs, provide estimates, and address any concerns or questions.
• Safety Compliance: Enforce safety protocols and ensure a safe working environment for all workshop staff.
• Reporting: Maintain records of repairs, parts used, and technician performance, and generate reports as needed.