Motor Vehicle Technician – Passenger Vehicles - Western Cape, Somerset West

Key Responsibilities:

• Complete servicing and repair orders efficiently and timeously within the allocated time
• Achieve workshop labour targets by working efficiently and up-selling where possible
• Diagnosing customer problems, providing appropriate solutions and communicating these effectively
• Ensure parts are ordered timeously, and booked out to Job Cards to enable timeous repair completion
• To keep informed on the changes in technology by attending training, reading bulletins and acquiring the knowledge to serve customers’ needs
• To support the Service Manager and Foreman with tasks that are beneficial to the company
• Manage adherence to all Dealership business processes and promote ongoing continuous improvements
• To ensure workstations/equipment/tools and all vehicles are kept neat, clean and tidy and treated with care

The ideal incumbent should be able to work with a team to ensure customers’ overall experience exceed their expectations and that excellent service is consistently given. The incumbent should be results driven and strive to improve their own knowledge and to maintain high levels of service excellence, thereby promoting the brand and the dealership to both customers and their fellow employees.

• Qualified Motor Vehicle Technician (Red Seal) with a minimum of 2 years' working experience within a automotive Dealership, after qualifying
• Fully Bilingual (English, Afrikaans) preferable
• Motor Vehicle Dealership experience – preferably in the premium market segment
• Computer Literacy
• Must possess a valid driver's licence
• Motor industry experience essential!

• Following Procedures and Instructions
• Customer Focus
• Drive for Results (Productivity & Efficiency)