Operations Assistant

Operations Assistant job vacancy in Ballito, Kwazulu Natal.

Requirements:

• Minimum – Grade 12
• 3 to 5 Years relevant experience in an Operations environment
• Exceptional attention to detail
• Strong problem-solving skills
• Highly numerate, with the ability to capture, analyse, and present data accurately
• Quality-focused with a commitment to maintaining high standards
• Strong interpersonal and relationship-building skills
• Positive, energetic, and results-driven approach
• Excellent administrative and organisational skills
• Logical and analytical thinker
• Excellent verbal and written communication skills

Key Performance Areas:

• Process and accurately record customer collection nominations
• Provide daily customer updates according to the distribution list
• Create and manage Sales Orders in Business Central (BC), including payment follow-up for customers
• Process contractual customer orders from Bulk Sales Orders and escape any required amendments to management
• Liaise with Supervisors regarding ad hoc stock requests
• Process orders and complete pre-release activities where required
• Follow all operational procedures, including vehicle verification and order release controls
• Record, distribute, and track orders, updating automated reporting systems as required
• Ensure stock issuance remains within authorised limits and excel exceptions to management
• Process orders within agreed timelines, communicating delays to supervisors and customers
• Implement management instructions within delegated authority levels
• Participate in operational and team meetings, contributing to continuous improvement initiatives
• Maintain effective customer communication regarding collections and order status
• Support senior team members and ensure compliance with current operational procedures and documentation