Program Manager

This role will be working for Places Leisure part of Places for People. As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities. From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK. And that takes People who care about doing the right thing.

People who are ambitious, ready to grow and motivated to make a difference through the work they do.

We're looking for Colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our Communities and each other.

Experience matters, but it's only part of the story. If you share our values and want to build a career where your work has real impact, we'd love to hear from you.

As our Program Manager, you will lead the end-to-end delivery of complex business change and transformation programmes across Places Leisure. You will bring together operational, technology, process, data and people-focused work streams, creating integrated plans, clear governance and shared accountability. Working with senior leaders, operational teams and external partners, you will manage risks, dependencies, budgets and competing priorities while ensuring changes are ready to be introduced across our locations.

You will also oversee adoption, early-life support and benefits tracking so that new systems, processes and ways of working become part of business-as-usual operations and deliver the intended outcomes.

Please note that this role involves frequent travel to our Leisure sites, typically 2 to 3 days per week.

• Significant experience leading complex business change or transformation programmes involving multiple interconnected projects, work streams and stakeholder groups.
• Proven experience delivering organisational change within a large, geographically dispersed or multi-site operational business.
• Demonstrable experience creating integrated programme plans, governance arrangements, dependency maps, risk reporting, executive updates and measurable benefits.
• Experience managing programme budgets, forecasting expenditure and connecting delivery decisions to operational, customer and financial outcomes.
• Experience leading matrix teams and delivering change across different roles, processes, systems and levels of digital capability.

You understand the complete change lifecycle, from discovery and planning through to implementation, stabilisation and transition into business-as-usual ownership. You can simplify complex information, resolve conflicting priorities and provide constructive challenge when delivery, resources or operational readiness are  build credibility with senior and frontline stakeholders, use evidence to support decisions and understand how centrally designed changes need to work in practice across different locations.

Experience in a customer-facing, multi-site environment or with technology-enabled transformation would be an advantage, as would a recognised programme, project or change management qualification.

We know rewarding work deserves rewarding benefits. That's why, alongside a competitive salary, you'll have access to a package designed to support you at work and beyond. You'll receive:

• Pension with matched contributions up to 7%
• Bonus scheme for colleagues at 2%
• Car Allowance
• 33 days holiday (including bank holidays) with the option to buy or sell days
• Healthcare cashback plan for everyday medical costs, with private GP and health support services available
• Comprehensive wellbeing support including counselling, flu jabs, our Employee Assistance Programme (EAP) and access to our Wellbeing Hub, supporting your mental, physical and financial wellbeing
• Access to Our Place Rewards, offering discounts and savings on groceries, travel, shopping, home products and other lifestyle purchases
• Ongoing training, professional qualifications, internal development programmes and career progression opportunities
• Recognition programmes including Star Awards and Colleague Awards, celebrating achievements and recognising great work
• Strong focus on inclusion, wellbeing and colleague engagement
• Free membership to Places Gyms
• Life Assurance to provide financial security for your…