Senior Seafreight Import Controller

To undertake service excellence in building human capability and capacity, encouraging customer engagement and increasing profit(s) per customer whilst managing risk(s). To embark on continous system(s) and process(es) improvements and consistency whilst maintaining our core values and culture.

To strive and achieve our business & departmental principles and touchpoints while maintaining our core values (Teamwork, Trust, Innovation, Respect, Integrity and Quality) and culture.

• Colleagues
• Supervisory staff
• Management staff
• Executive staff

Savino Del Bene worldwide network

• Savino Del Bene offices
• Agents
• Debtors
• Creditors

• Maintaining discipline and upholding productivity standards
• Promoting teamwork for a friendly & productive environment
• Develop and maintain a high level of moral
• Mentorship, guidance and knowledge sharing (empowering others)
• Share knowledge, ideas and innovative thinking with each other
• Managing & initiating action(s) to prevent occurrences of any non-conformities relating to the stipulated processes & procedures
• Identifying & recording any problems relating to the processes, procedures and the Quality System(s)
• Initiate, recommend and provide solutions through the respective channels
• Strive to continually achieve the following key business drivers and KPI’s,
• Increase profit per customer
• Access to capital
• Positive cash flow
• Savino brand awareness
• Continuous systems and process improvements
• Building human capital ahead of demand
• Ensure all ISO requirements are implemented & adhere to at all times by all parties.

• Identify where automation, intergration and technologies can be implemented to improve the deliverables of Savino Del Bene
• Develop new strategies for certain markets, clients, trades, routes and modes
• Analyze trends and data conclusions
• Analyze client activity, volumes moved, routes in operation, profits and losses
• Ensure all processes are adhered to and QA points are in place
• Ensure compliance and accreditation within the ISO system
• Close all / any gaps that might be present
• Strategic involvement with KAM’s (Key Account Manager) to establish client opportunities and securing for new or extension business
• Full Sea freight Import (Forwarding & Clearance) function to be handled with all associated activities & requirements.
• Full Sea freight Import (Forwarding & Clearance) function to be handled with all associated activities & requirements.
• Ensure SLA’s (Service Level Agreements) are monitored, measured and up to standard on services received from SP’s.
• Address any deviations / changes on the required level.
• Identify where automation, intergration and technologies can be implemented to improve.
• Quarterly evaluation & meetings of SP’s and to ensure contracts & Standard Terms & Trading Conditions (STTC’s) are in place.
• Ensure competitive buying rates are achieved, harnessed and passed onto the respective departments
• Negotiate standardized / better buying rates and extended credit terms with all SP’s
• Appoint new service SP’s that are market innovators within the same frameworks as above
• Blacklist / suspend support to those SP’s that are not performing or are problematic or no longer viable
• Strive for common / same directed support with SP’s to ensure all Savino offices align strategic support for maximum benefit harnessing
• External client visit(s) where required and opportunities arise.
• Ensure SLA’s are monitored, measured and up to standard on service provided to clients.
• Address any deviations / changes on the required level
• Eliminate risks to loose any clients whilst constantly growing the relationship
• Use any new processes, strategies, systems from one client (sector) to another client (sector) – clone…