German Daily | Customer Experience
Listed on 2026-02-13
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, German Speaking
Location: Pinetown
Are you a German speaker based in South Africa and looking for a stable, international career without leaving the country?
Join a global customer experience team supporting a major online retail brand
, where your language skills and customer-first mindset truly matter.
This is an on-site opportunity in the Umhlanga area
, ideal for candidates who enjoy structured environments, international exposure, and clear career paths.
Umhlanga – On-site
LanguagesGerman (B2–C2) + English (working proficiency)
Role OverviewYou’ll support German-speaking customers via phone and digital channels, assisting with orders, deliveries, account questions, and general product-related inquiries. Training is provided, and you’ll work within a well-established, professional support operation.
Working ModelFull-time
Rotational shifts (24/7 environment, including weekends)
Competitive monthly salary with benefits
Paid training and structured onboarding
Short-term accommodation support at the start
Domestic travel support when applicable
Long-term career development within an international organization
Confident German communication skills (spoken & written)
Good English for internal collaboration
Customer-oriented, reliable, and solutions-focused
Comfortable with shift work and fast-paced environments
Previous customer service or retail experience is a plus
Because it combines international exposure
, local stability
, and real growth opportunities
—all while staying in South Africa and working with a globally recognized online brand.
Interested?
Send your CV to: giuliano.cani
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