UI Claims Officer; X141

Centre:
Beaufort West : HR4/4/10/637 (X13 Posts)

Labour Centre:
Cape Town : HR4/4/10/638 (X12 Posts)

Satellite Office:
Atlantis : HR4/4/10/639 (X5 Posts)

Satellite Office:
Athlone : HR4/4/10/640 (X11 Posts)

Labour Centre:
George : HR4/4/10/641 (X10 Posts)

Labour Centre:
Knysna : HR4/4/10/642 (X12 Posts)

Satellite Office:
Plettenberg Bay : HR4/4/10/643 (X12 Posts)

Labour Centre:
Mitchells Plain : HR4/4/10/644 (X9 Posts)

Satellite Office:
Nyanga : HR4/4/10/645 (X12 Posts)

Labour Centre:
Mossel Bay : HR4/4/10/646 (X13 Posts)

Labour Centre:
Oudtshoorn : HR4/4/10/647 (X9 Posts)

Labour Centre:
Vredenburg : HR4/4/10/648 (X18 Posts)

Satellite Office:
Vredendal : HR4/4/10/649 (X10 Posts)

• Grade 12 / Senior Certificate
• 0 to 6 months experience
• Knowledge of the Unemployment Insurance Act, Unemployment Insurance Contributions Act, Public Service Regulation, Public Service Act, Batho Pele Principles, Departmental Policies and Procedures, Customer Care
• Skills:
  
  Communication (verbal and written), Listening, Computer Literacy, Customer Relations, Decision Making

• Receive and assess all UI claims on the relevant systems in line with the Standard Operating Procedure (SOP)
• Register all employers and verify the declaration of employees as per the relevant prescripts
• Execute the payment of approved claims as per the set time frames
• Attend to enquiries relating to processed claims or any other matter relating to the processing of claims
• Perform administrative duties in the section

• Beaufort West:
  Ms V Theron, Tel No:
• George:
  Mr M Charles, Tel No:
• Knysna / Plettenberg Bay:
  Ms C Windwaai, Tel No:
• Mitchells Plain / Nyanga:
  Mr F Creighton, Tel No:
• Mossel Bay:
  Mr C Minnies, Tel No:
• Oudtshoorn:
  Ms. A Van Wyk, Tel No:
• Vredenburg / Vredendal:
  Ms. J Le Fleur, Tel No:

• Chief Director:
  Provincial Operations, PO Box 872, Cape Town, 8000
• Hand delivery at:
  Department of Employment and Labour, No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town
• Online – Beaufort West: WCJobs-BEA.za
• Online – Cape Town: WCJobs-CTN.za
• Online – Atlantis: WCJobs-ATL.za
• Online – Athlone: WCJobs-ATH.za
• Online – George: WCJobs-GRG.za
• Online – Knysna: WCJobs-KNS.za
• Online – Plettenberg Bay: WCJobs-PLE.za
• Online – Mitchells Plain: WCJobs-MP.za
• Online – Nyanga: WCJobs-NYG.za
• Online – Mossel Bay: WCJobs-MBY.za
• Online – Oudtshoorn: WCJobs-OUD.za
• Online – Vredenburg / Vredendal: WCJobs-VRD.za
• Online – Somerset West: WCJobs-SW.za

Sub-directorate:
Human Resources Management, Western Cape

27 February 2026 at 16:00 (walk-in) and 23:59 (online)

All attachments for online application must include an application form Z83 and CV combined, in PDF and as one document. Indicate the correct job title and reference number of the post in the subject line of your email and use the correct email address associated with the post. Failure to do so will result in disqualification. Applications quoting the relevant reference number must be submitted on the new form Z83.

Each post advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. The Department does not accept applications via fax.

Please note that by responding to this advertisement you consent to the collection, processing and storage of your Personal Information in accordance with the Protection of Personal Information Act (POPIA). Your information will be used solely for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law.

The Department is an equal‑opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of these posts.