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Client Relations Consultant: Consultative Customer Experience
Job in
Mdantsane, 5221, South Africa
Listed on 2026-08-04
Listing for:
Old Mutual South Africa
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, CRM Systems & Management, Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Old Mutual South Africa is seeking a proactive Customer Service Specialist to enhance the customer experience, handle inquiries, and direct customers to the right channels according to procedures.
You will process orders, resolve issues, build relationships with prospects, capture CRM data, and maintain compliance while pursuing upselling opportunities. This role requires a matric, strong communication, and a customer-focused attitude to drive retention and business development.
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