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Branch Customer Experience Specialist
Job in
Benoni, 1501, South Africa
Listed on 2026-08-14
Listing for:
Wesbank
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
FNB, part of First Rand Group, invites you to join the Customer Experience Advisor role in Benoni as part of its POP team. You will welcome customers, understand needs, and direct them to suitable channels (e-Channels and Self Service) to ensure a smooth and efficient branch experience.
You will focus on warm, professional interactions, align with service standards, and contribute to improving branch flow and customer satisfaction.
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