Order Processing Clerk
Job in
Turffontein, Gauteng, South Africa
Listed on 2026-08-27
Listing for:
Ubuntu Resource Management
Full Time
position Listed on 2026-08-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Clerical -
Administrative/Clerical
Office Administrator/ Coordinator, Clerical
Job Description & How to Apply Below
HIRING | Order Processing Clerk — Packaging Manufacturer Based:
Johannesburg West, Gauteng Salary: R10 000 – R15 000 per month Permanent position
A packaging manufacturer needs an accurate, methodical Order Processing Clerk. This role sits at the centre of the business — what you capture drives what production makes and what dispatch sends.
Duties & Responsibilities
- Receive, verify and capture customer orders onto the system
- Confirm pricing, specifications and delivery dates before processing
- Liaise with the sales team on order queries and amendments
- Communicate order requirements to production and planning
- Coordinate with dispatch to ensure orders are delivered on time and in full
- Generate invoices, delivery notes and supporting documentation
- Handle customer telephone and email queries regarding order status
- Maintain accurate order records and filing
- Follow up on outstanding and back orders
- Matric / Grade 12
- Minimum 3 years' experience in order processing, internal sales, or customer service administration
- Experience in a manufacturing or production environment advantageous
- Computer literate — MS Office, with strong Excel
- Experience on an ERP or order management system [CONFIRM WHICH]
- Available to work alternate Saturdays, and every Saturday during the initial 2–3 month training period
- High attention to detail — accuracy is non-negotiable
- Well organised, able to manage high order volumes
- Strong telephone manner and customer service orientation
- Able to work calmly under pressure and to deadline
- Team player who communicates proactively across departments
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