Client Relations & CX Specialist
Job in
Empangeni, 3875, South Africa
Listed on 2026-08-31
Listing for:
Old Mutual Limited
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Success Management
Job Description & How to Apply Below
Old Mutual Limited is seeking a customer-focused professional to deliver product information, process orders, and resolve issues. You will build relationships, capture accurate CRM data, and clarify customer needs using a structured sales script. The role emphasizes service quality, renewals, and compliance within a regulated environment.
You will act as a first point of contact for customers, escalating complex cases while ensuring data integrity and customer satisfaction across interactions.
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