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Proactive Customer Experience Advocate
Job in
Kempton Park, 1618, South Africa
Listed on 2026-09-01
Listing for:
Core Group ZA
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Core Group ZA is seeking a Customer Service Advocate to join the Service Centre. You will handle repairs, quotations, parts availability, and service updates while ensuring professional and timely communication. You will use Zendesk and File Maker to record interactions and follow established service levels.
The role emphasizes proactive communication, ownership of queries and escalation prevention. The successful candidate will be naturally customer-focused with strong verbal and written skills,
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