Merchant Support & Resolution Specialist
Job in
Colesberg, 9795, South Africa
Listed on 2026-09-09
Listing for:
Getz Group
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Getz Group is seeking a Customer Support Officer to ensure a smooth support experience for merchants. You will address concerns, resolve technical issues, and escalate complex cases as needed. The role emphasizes prompt communication and effective problem solving.
As part of a dynamic product environment, you will work with cross-functional teams to improve service quality, learn new features, and maintain high levels of customer satisfaction. This on-site role is based in Vietnam.
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