X PCO : Pinetown KZN Job Pinetown South Africa,Energy/Power Generation

Position: 2 X PCO Fixed Term Contract 12 Months: Pinetown KZN
Location: Pinetown

The Service Technician (PCO) is responsible for the delivery of high quality pest control services in line with RI standard operating procedure (SOP) and safe work procedures (SWP) at the required productivity rates. This is to ensure that the client experiences service excellence. The Service Technician is also to provide good customer care fulfilling the customer needs and thereby building the relationship between Rentokil and the customer and supporting customer retention and portfolio growth

Requirements

KEY WORK OUTPUTS & ACCOUNTABILITIES

Provide quality pest control/management service in line with SOP and SWP

Achieve standards of productivity as set by the company

Follow route and service plans to show compliance to plans set by the business

Retain existing clients through service excellence and identify growth opportunities through leads

Comply with the Rentokil Code of Conduct.

Effectively use service tracking tools that are specified by the company

Compile necessary documentation for client and the office after service is completed

Advise client on housekeeping, stacking and proofing requirements

Comply with legislation and regulations as set out in Act 36 of 1947

Ensure equipment and vehicle is maintained and clean at all times

Carry an adequate range of pesticides (compliant to the APL) and equipment, necessary to deliver service

Always apply Pesticides according to label instructions

Ensure that good stock control principles are followed

Ensure the company vehicle and image is protected at all times

Ensure the usage of the correct Personal Protective Equipment

Ensure company and client Health & Safety requirements are met.

SKILLS & COMPETENCIES

Service and customer focused/ orientated

Ability to identify customer needs and solutions

Professional attitude

Must be presentable

Requires valid, unendorsed code 08 drivers licence with 2 years proven driving experience

Good communication skills (Written/Verbal/Non-verbal)

Good time management skills to efficiently and effectively perform daily duties

Good physical stamina and health

QUALIFICATIONS & EXPERIENCE

Matric certificate/Grade 12

Previous Pest Control experience

Fully qualified (NCPC) or PMA/PCSIB

Registered with the Department of Agriculture (P-Number)

H&S Knowledge and experience

HACCP Experience and Knowledge

Working at heights experience

Fumigation Experience (qualification advantageous)