Principal Technician; North West

Requisition
13211
-Posted
- Radio & Regional Technology Operations

- North West Region

- NW - Mmabatho

Division :
Technology

Position  :

Closing Date: 16 February 2026

Effective & efficient support of technology, operations and resources to design, install, sustain and provide administration of broadcast systems/ facilities, equipment, servers and networks in order to ensure optimum, functional, secure and available facilities/ equipment for SABC Technology.

• Contribute and provide (technical) submissions to Divisional Strategy in alignment with the Corporate Plan and the Target Operating Model.
• Contribute to the business strategical requirement to develop the Opex and Capex investments.
• Interpretation of tactical needs to enhance and promote technology infrastructures and customer user requirements and specifications.
• Investigate and interpret business requirements in accordance to functional requirements workflows and international best practices.

• Capex and Opex involvement to input into the project scope development.
• Provide in Capex Project with designs, risks, migration requirements, project implementations plans, integration system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions.
• Design innovative solutions and plan of in-area system projects with implementation and monitoring to their completion on-time and within constraints.

• Proper investigation & acceptable explanation of budget for motivations.
• Accurate calculation and submission of Capex & Opex inputs into departmental budget.
• Opex motivation submissions to ensure maintenance and systems sustainability.
• Minor Capex motivation submissions to ensure new requirements are addressed.
• Long-term maintenance matrix planning submissions to develop system and equipment life/cycle.
• Long-term Capex motivational planning submissions.
• Opex budget input to ensure adequate funds budgeting for future Financial Fiscal.
• Asset management control; oversight of tracking and transfers. Updated Asset Register maintained as per Company Asset Management policy.

• Agreed % of targets met;
  Agreed % of resources, equipment and facility availability
• Above average rating of SLA.
• Products, processes, practices & equipment in line with SABC technical & operational broadcast standards.
• Set service delivery standards and assist the team to achieve them.
• Submission of ad-hoc incidence fault reports and resolutions to customers as required.
• Accurate monthly reporting on deliverables (maintenance and tasks), non-conformance & flagging of potential risks with provided solutions/mitigations.
• Ensure fault reports in order to safeguard department facilities, equipment functional and shortfalls are adequately addressed.
• Design, plan and control the delivery of technical tasks and projects to their completion on time & within agreed specifications.
• Ongoing monitoring with preventative and corrective deliverables in accordance with overall maintenance plans for all the areas.
• Prevention of re-occurring faults and less than agreed fault target.
• Set service delivery standards and lead the team to achieve them.

• Prevention of on-air technical faults to less than agreed SLA %.
• Response time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on-air systems).
• Effective technical advice & support to users in order to reduce downtime.
• Correct configuration & testing of digital equipment to ensure less than agreed % of technical on-air faults.
• Compliance of upgrades with Original Equipment Manufacturer (OEM) specifications to ensure integrations with internal broadcasts systems.
• Ensure virus free, secure, functional, streamlined and reliable digital systems.
• Establish and sustain compatibility & integration between all digital systems.
• Ongoing assessment of system functionality through logs & system checks.
• Proper analysis of daily fault reports to identify & address non-compliance.
• Technical inputs & specifications to support procurement of correct equipment and software.
• Prevent re-occurring issues and workflow processes with the design of innovative solutions.
• Monitor and control compliance with agreed planned & preventative maintenance schedule.
• Monthly controlled digital equipment and systems failover tests to promote reliable system resilience and ensure full functional, reliable and backup recovery is sustained at all times.
• Daily analysis of report logs and equipment against checklist to determine system health/ availability to identify and proactively correct non-compliance.
• Monthly report of maintenance, system integrity and health of digital systems.
• Daily/ Monthly backup of all system data in line with Broadcast Continuity.
• Ensure Compliance of maintenance with Original…