More jobs:
Administrator Sales
Job in
Rosebank, Western Cape, South Africa
Listed on 2026-01-16
Listing for:
PPC Recruitment
Full Time
position Listed on 2026-01-16
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
- Review and process incoming sales orders and ensure timely delivery to customers with zero tolerance on errors
- Verify order details (product pricing, product, customer information, correct source plant and proactively identifying and resolving discrepancies before this impact the load plan)
- Ensure customers receives order confirmations
- Ensure orders are confirmed before planning and orders are confirming on the day for the day (BULK sales) to avoid revenue loss caused by divert cost
- Ensure customer complaints are registered on CRM, followed up and resolved within the PPC SLA
- Communicate with clients regarding the status of their orders and deliveries, this includes orders not fulfilled due to payment not received
- Adhere to the sourcing guidelines established by S&OP to ensure maximum contribution margin.
- Adhoc responsibilities which includes and not limited to after hours support
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