Team Member: Debt Collections

Career Opportunities:
Team Member:
Debt Collections (11583)

Requisition
11583
-Posted
18/09/2026
- Region (1) - Location (1)

Position

Reports to:

Ops Manager:
Debt Management

Division :
Taxpayer Engagement

Location :
Kimberley, Northern Cape

Advert Closing Date : 25 September 2026

We are on an exciting journey to build "a smart modern SARS with unquestionable integrity, trusted and admired by all". Our mandate is to ensure optimal compliance with Tax and Customs legislation. We do this through fostering a culture of Voluntary Compliance and by making it easy for taxpayers and traders to comply with their legal obligations. Our Higher Purpose, the reason that SARS exists, is to provide resources that help to build a capable state, that nurtures sustainable economic growth, social development and that serves the well-being of all South Africans.

We are Nation Builders.

In an era characterised by rapidly evolving technological innovation, SARS is preparing for a world where increasingly our work is informed by data driven insights, machine learning, algorithms, artificial intelligence and interconnectivity of people and devices.

This dynamic world of work calls for pioneers imbued by a sense of serving the SARS Higher Purpose and service to our people. The successful Nation Builders will work with the entire team in support of our Strategic Intent and the nine Strategic Objectives, namely:

• Provide Clarity & Certainty of tax obligations.
• Make it Easy for Taxpayers and Traders to Comply & fulfil their obligations.
• Detect Taxpayers and Traders who do not comply and make noncompliance hard and costly.
• Develop a high performing, diverse, agile and engaged workforce towards higher value knowledge and service work.
• Expand and increase the use of data to improve integrity, derive insights & improve outcomes.
• Modernise our systems to provide digital & streamlined services.
• Drive greater resources stewardship to ensure the efficient use of resources and deliver quality outcomes & performance excellence.
• Work with and through Stakeholders to improve the tax system.
• Build public trust and confidence in the tax administration system.

SARS is looking for a dynamic, highly skilled and experienced individuals, with a high level of enthusiasm, strong planning skills in a fast-paced environment, analytical skills, negotiation skills integrity and confidentiality. We need someone who is passionate about service delivery to manage and ensure effectiveness and efficiency in the operations of Taxpayer Compliance.

The Junior Debt Collector will report directly to the Ops Manager:
Debt Management and will be based in Welkom. He/she will be required to deal with Taxpayers' and their accounts in a professional manner upholding the SARS Values.

Do you have a great personality, with a strong accountability, analytical thinking, attention to detail, and conceptual ability? Are you able to work with clients? Having a solid background to the SARS business areas in the region and their functions will be a significant advantage. If you have these skills,

To effectively apply basic knowledge of understanding of debt collection processes on outstanding debt and returns for CIT, PIT, PAYE, and VAT tax types, through face-to-face, virtual and digital platforms, in line with the relevant South African Tax Laws and SARS policies and procedures within specific turnaround times to deliver on the SARS strategic objectives, thereby ensuring enhanced service delivery and compliance, with full guidance.

Higher Certificate (NQF
5) in Taxation or Financial Accounting or Law and 3 years' experience in a debt collections, finance or law environment.

ALTERNATIVE

Senior Certificate (NQF4) and 4 years experience in a debt collections, finance or law environment

• Communication of transactional outputs and queries in area of work according to policies and quality requirements.
• Contribute to the development and improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Deliver on contracted performance objectives and elevate unresolved delivery and quality issues to management and process owners.
• Develop productive relationships with team members and stakeholders to drive collective performance.
• Draw on own knowledge and experience…