Spa Manager Job Bela Bela Limpopo South Africa,Beauty/Hair Styling

Location: Bela Bela

A luxury safari lodge in Limpopo is seeking an experienced and professional Spa Manager to join their team.

The successful candidate will be responsible for the overall management, profitability, operational standards and guest experience of the spa. This is a hands-on and commercially focused position, requiring the successful candidate to actively drive treatment revenue, retail sales, therapist productivity, guest engagement and repeat business.

REQUIREMENTS:

Nationally recognised qualification in Somatology, Beauty Therapy, Spa Therapy or equivalent
Minimum 2-year qualification preferred
ITEC, CIDESCO, CIBTAC or equivalent internationally recognised qualification advantageous
Massage therapy qualification
Minimum 5 years' experience within the spa/wellness industry
Minimum 2 years' management or supervisory experience
Luxury hotel, lodge, resort or destination spa experience strongly preferred
Safari lodge experience advantageous
Proven experience managing a team and working against revenue targets
Experience with stock control, ordering and spa booking/POS systems
Experience in retail sales and upselling
Strong leadership, communication and organisational skills
Commercially driven, guest-focused and financially aware
Professionally presented and passionate about wellness
Comfortable working in a remote safari-lodge environment
Able to work weekends and public holidays
First Aid qualification advantageous
Valid Driver's Licence advantageous

KEY RESPONSIBILITIES:

Manage the day-to-day operation of the spa
Maintain exceptional standards of cleanliness, hygiene, presentation and organisation
Manage bookings, therapist schedules and treatment allocation
Ensure treatments are performed according to approved protocols
Deliver personalised and memorable guest experiences
Conduct professional consultations and recommend suitable treatments
Resolve guest concerns professionally and promptly
Drive monthly spa revenue and monitor financial performance
Track treatment occupancy and therapist productivity
Drive upselling, cross-selling and retail sales
Develop promotions, packages and seasonal spa campaigns
Promote the spa through guest interactions and lodge communication channels
Recruit, train, develop and manage spa therapists
Prepare staff schedules and conduct regular staff briefings
Monitor staff performance and set individual sales targets
Maintain accurate stock control and conduct regular stock counts
Monitor product usage, ordering, wastage and stock losses
Ensure cash-up and payment procedures are followed
Manage spa expenses within the approved budget
Develop and maintain spa SOPs and treatment standards
Conduct treatment audits and identify training requirements
Lead by example and remain hands-on with treatments when required

PACKAGE:

Salary: R15,000 per month, depending on qualifications and experience
Performance-based incentive structure
Single accommodation provided
Staff meals provided

LOCATION:

Bela Bela, Limpopo