Medical Receptionist, Boksburg, Gauteng

Overview

A specialist Endocrinology and Physician practice in Boksburg, Gauteng is seeking to recruit a Medical Receptionist to join the front desk team. The successful candidate will work closely with the practice manager and staff, supporting patient coordination and daily reception operations in a weekday only private practice environment.

• Answer telephone calls professionally and take accurate messages
• Manage and maintain the appointment diary across booking platforms
• Schedule patient appointments and keep bookings up to date
• Welcome patients and create a professional first point of contact
• Open files for new patients and capture patient details on the system
• Communicate with patients via phone, email, or SMS when required
• Prepare files for upcoming appointments
• Assist with obtaining referral letters, medical notes, and results
• Provide patients with necessary documentation for procedures or admissions
• Process cash and EFT payments and allocate receipts
• Assist the doctor and practice manager with general administrative duties
• Liaise with hospital departments, service providers, and suppliers

• Matric / Grade 12
• Previous medical reception experience advantageous
• Computer literacy essential
• Knowledge of Vericlaim software advantageous (training provided)
• Reliable transport required
• Good verbal and written communication skills

• Strong interpersonal and communication skills
• Professional and patient focused manner
• Organised with good attention to detail
• Ability to multitask and prioritise effectively
• Ability to work independently and within a team
• Reliable and dependable
• Calm under pressure
• Well presented and professional

R6,500 per month (cost to company)

Monday to Friday, 08:30 – 15:30, with occasional extended hours depending on patient bookings.

ASAP

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.