Reception Administrator

Important Notice: Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and/or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.

Title:

Reception Administrator

Location:

Mediclinic Durbanville, Cape Town, South Africa
Closing date: 20/02/2026
Number of positions: 1
Recruiter:
Helena Van Der Merwe
Reference number: 67741
Workplace Type:
On-site

Employment Type:

Permanent

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

• Ensure admissions (including pre‑admissions/bookings) are captured and processed as per procedure
• Identify and prevent financial risks by adhering to policies and procedures
• Ensure an effective discharge process as per the Patient Administration Manual
• Maintain patient confidentiality

• Essential: Grade 12 or equivalent
• Desired: None

• Essential Minimum: None
• Desired: Reception administration experience; experience in a private healthcare facility

• Debtpack Enquiry application (check outstanding amounts if a patient is flagged as Blacklisted)
• Admission;
  Bed functions; preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospital switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• Computer literate (Microsoft Office)
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmen's Compensation Act (WCA) processes; procedures and policies
• Emergency / Major Incident Protocol (e.g. fire; floods; robbery)
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed‑term contract please apply using an external candidate profile and not your employee profile.

Healthcare Administration, Mid-Range, Receptionist, Healthcare, Technology, Administrative