Reception Administrator
Listed on 2026-10-21
-
Healthcare
Healthcare Administration, Medical Receptionist, Medical Office -
Administrative/Clerical
Healthcare Administration, Medical Receptionist
MAIN PURPOSE OF JOB
To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.
KEY RESPONSIBILITY AREASEnsure admissions (including pre-admissions / bookings) are captured and processed as per procedure
Identify and prevent financial risks by adhering to policies and procedures
Ensure an effective discharge process as per the Patient Administration Manual
REQUIRED EDUCATIONESSENTIAL
EDUCATION:
Grade 12 or equivalent
DESIRED
EDUCATION:
None
ESSENTIAL
MINIMUM EXPERIENCE:
None
DESIRED
EXPERIENCE:
Reception administration experience;
Experience in a private healthcare facility
- Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
- Admission;
Bed functions;
Preparation for next day and discharge processes - Anatomy (including terminology)
- Hospitals switchboard systems
- Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
- Patient admin programmes on the AS400 system
- ICD and CPT codes
- Medical Aid Schemes and the Private healthcare environment
- Workmans Compensation Act (WCA) processes; procedures and policies
- Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
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