Human Resources Officer

Build your career behind biscuits South Africans know and love.

Join the Snack works Isando Biscuits Factory and become part of a business with a proud biscuit‑making legacy and some of South Africa’s most iconic brands.

From production and engineering to quality, planning, maintenance and supply chain, you’ll work alongside specialist teams in a hands‑on manufacturing environment where your contribution matters.

Build your skills, take ownership and grow your career behind iconic brands with Snack works.

Unlock Your Potential! We’re looking for a passionate Human Resources Officer to join our NBL Isando Biscuits in Kempton Park, Gauteng
. In this role, you will partner with and advise the business unit’s Line Managers to enable and improve line capacity and effectiveness about the following HR services: HR Projects, Learning and Development, Employee Wellness, Performance Management, Recruiting and Staffing, Talent Management and OD, and HR Reporting, Statistics and Compliance.

Reports to:

HR Manager

• HR operations, administration and compliance
• Own the accurate and timely administration of the employee lifecycle, including engagements, employee changes, leave, terminations and payroll inputs.
• Maintain the integrity of HR systems, employee records, organisational structures and job profile information.
• Prepare and analyse HR reports and statistics, providing insights on headcount, absenteeism, employee movements, employment costs and other key people metrics.
• Ensure HR audit, legislative and statutory requirements are met and maintain appropriate supporting documentation.
• Provide professional and responsive HR guidance to employees and line managers on policies, procedures and HR processes.
• Performance management
• Coordinate and monitor the Business Unit performance management cycle, ensuring timely completion and quality of performance documentation.
• Provide guidance and support to line managers on the performance management process
• Track performance management outcomes and identify trends, gaps and areas requiring intervention.
• Learning and Development
• Coordinate the Business Unit learning and development plan in partnership with line management and Land
  
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• Identify and consolidate training requirements and monitor delivery, attendance, completion and training records.
• Support WSP/ATR requirements, skills development initiatives and relevant transformation objectives.
• Coordinate induction and other HR-related learning interventions.
• Recruitment and Onboarding
• Coordinate the end-to-end recruitment and onboarding process for the Business Unit, ensuring adherence to approved processes and legislation.
• Partner with line managers and Recruitment to facilitate effective selection, appointment and onboarding.
• Ensure new employees receive the required documentation, induction and information on HR policies and benefits.
• Employee Wellness, Engagement and Communication
• Coordinate employee wellness, EAP and engagement initiatives in support of employee wellbeing and a positive workplace culture.
• Own the coordination of HR communications, ensuring information is accurate, relevant and communicated through appropriate channels.
• Coordinate employee forums and initiatives, including the Canteen Committee.
• Identify employee concerns and trends and elevate matters requiring intervention to the HR Manager.
• HR Advisory and Continuous Improvement
• Provide first‑line HR advisory support to line management on HR processes, performance, recruitment, learning, remuneration, wellness and employee matters.
• Apply HR policies and procedures consistently and identify potential employee, compliance or operational risks.
• Use HR data and business insights to identify trends, recommend solutions and improve HR processes and service delivery.
• Support the HR Manager with HR projects and initiatives aligned to the Business Unit HR strategy.

• 5 years’ HR generalist experience
• Experience working in a unionised environment is essential
• Experience working in a fast‑paced manufacturing environment is essential

• 3 years National Diploma / Degree in Human Resources or Industrial Psychology
• Further courses or certification in IR would be highly advantageous

Join our team, make a real impact, and contribute to the success of South Africa’s favourite biscuit brands.