Recruitment Speciaist

Recruitment Specialist (Trainee) – Cape Town

Express Employment Professionals

Tired of the same scripts, the same KPIs and the same night shifts?

We train high-performing BPO people to become professional Recruitment Specialists.

You already know how to talk to people under pressure, hit numbers, follow a process and stay calm when someone is unhappy. We will teach you how to use those skills to place people in jobs and build a career with commission, variety and a recognised professional certification.

• Source and screen candidates for temporary and permanent roles
• Interview, match and present people to Cape Town employers
• Build relationships with both job seekers and client companies
• Work to clear targets inside an ISO-certified recruitment system
• Complete our structured training and professional certification

• 2+ years in a Cape Town contact centre / BPO (customer service, sales, retention or collections)
• Strong English, confident on the phone, comfortable with targets
• Used to quality scores, CRM and following a documented process
• Hungry to move from “agent” to a professional, commission-based role
• Matric essential; further studies or NQF customer-service qualification a plus

• Full training on our ISO-certified recruitment system
• Professional certification you can use for the rest of your career
• Basic salary + commission + incentives
• Office hours (no night shifts) based in Somerset West, Gants centre.
• Part of a global employment franchise with a strong Cape Town presence
• Clear path from trainee to specialist to team lead