Human Resource Manager; Distribution Centre

We are looking for an experienced HR Manager to lead and oversee the HR function across our Distribution Centre network.

This is a senior HR leadership role suited to an individual who is equally comfortable partnering with senior operational leaders and being hands‑on in a fast-paced, high-volume operational environment. The successful candidate will play a key role in translating business objectives into practical people solutions, while ensuring strong employee relations, labour compliance, workforce planning, talent management and HR service delivery.

We are looking for someone with a strong operational HR and employee relations background, who understands the demands of a shift‑based DC environment and can confidently manage complex people and labour matters. The ideal individual will have the ability to build credibility with DC leadership, coach and develop HR teams, identify people‑related risks and implement solutions that support both employees and business performance.

• Lead and provide overall HR direction across the Distribution Centre network.
• Partner with DC Heads of Department, managers and supervisors to align people strategies with operational requirements.
• Translate organisational HR strategy into practical HR plans and measurable priorities.
• Advise operational leadership on workforce requirements, people risks, organisational capability and employee‑related decisions.
• Lead, coach and develop the DC HR team and ensure effective service delivery.
• Drive a consistent and professional HR approach across all assigned sites.

• Lead workforce planning in line with operational volumes, growth, shift requirements and business needs.
• Monitor permanent and temporary labour requirements and support effective TES utilisation and cost management.
• Partner with Recruitment and operational stakeholders to ensure timely recruitment for critical and specialist roles.
• Monitor headcount, vacancies, turnover and labour requirements.
• Support organisational design and workforce optimisation initiatives.

• Provide guidance and oversight on disciplinary, grievance, incapacity, poor performance and other employee relations matters.
• Ensure ER cases are managed consistently, fairly, timeously and in accordance with legislation and company policy.
• Support and/or represent the company at CCMA conciliations and arbitrations where required.
• Monitor employee relations trends and implement preventative interventions.
• Identify and manage labour risks, including potential work stoppages and collective employee action.
• Ensure appropriate case documentation, governance and escalation of material risks.

• Ensure compliance with applicable employment legislation, company policies and governance requirements.
• Oversee compliance relating to the LRA, BCEA, Employment Equity Act, COIDA, Skills Development Act and UIF legislation.
• Provide oversight of Employment Equity, Department of Employment and Labour inspections, IOD administration and related compliance activities.
• Ensure HR records, SOPs, employee documentation and processes are consistently maintained.
• Identify HR risks and implement corrective and preventative actions.
• Maintain appropriate confidentiality and ethical standards when dealing with employee information.

• Drive effective performance management across the Distribution Centres.
• Coach managers on performance expectations, performance improvement and employee development.
• Support talent reviews, succession planning, internal mobility and retention initiatives.
• Identify capability gaps and partner with L&D and operational leaders…