IT Engineer, IT Support, HelpDesk/Support
Job in
Kathu, Northern Cape, South Africa
Listed on 2026-01-26
Listing for:
Boardroom Appointments
Full Time
position Listed on 2026-01-26
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Job Description & How to Apply Below
- Higher Certificate in IT / Higher Certificate in Information Systems
- Higher National Diploma in Technology
- Bachelor's Degree in IT (advantageous)
- A+ and N+ Certification
- 2-3 years experience in related field
- Speak English fluently
Responsibilities:
- Analyzing and interpreting the requests to ensure the classification, prioritization, and escalation of the requests are correct.
- Work closely with other teams to ensure the quick resolution of faults and that the user and/or client are kept updated on the progress of the resolution of the fault.
- Addressing the issues logged by the clients in a professional and timely fashion.
- Tracking and updating logged requests.
- Service Desk / Server / Desktop Support
- Ability to troubleshoot hardware and software issues around Microsoft and Linux technologies
- Ability to research and solve problems/challenges on a day-to-day basis
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