Infrastructure Engineer

About Ekco

🚀 Founded in 2016, Ekco has quickly become one of Europe’s fastest‑growing cloud solution providers and your trusted security‑first Managed Service Provider. IT leaders choose Ekco to drive operational efficiency, scale smarter and stay ahead of risk – powered by local expertise, delivered at European scale.

We specialise in helping organisations advance their cloud maturity guiding transformation, strengthening security, and maximising the value of their technology investments.

☁️ In simple terms: we help organisations modernise with confidence securing their systems, optimising their cloud, and keeping them resilient in a rapidly changing world.

🌍 Today, we’re a thriving team of 1,000+ talented and supportive colleagues across the UK, Ireland, Benelux, South Africa, and Malaysia—and we’re continuing to grow.

At Ekco, how we work matters as much as what we deliver. Our people live by four core values that shape everything we do:

• On It
  :
  We take ownership, follow through, and get things done.
• All In
  :
  We collaborate, support each other, and commit fully to shared goals.
• Connected
  :
  We build trusted relationships with colleagues, clients, and partners.
• Hungry to Grow
  :
  We stay curious, keep learning, and push ourselves to the next level.

We are seeking an accomplished Infrastructure Specialist with deep expertise in the Microsoft technology stack. The ideal candidate will have substantial experience in the design, deployment, and management of Hyper‑V, Hyper‑V Clusters, and full SCVMM implementations. Strong competencies in virtualisation, storage, and networking are essential to succeed in this role.

• Deliver all assigned activities to the highest professional standards.
• Ensure all issues are resolved within agreed SLAs, providing robust and sustainable remediation.
• Perform daily infrastructure checks across monitoring platforms, data centre services, and critical systems.
• Escalate major incidents promptly and appropriately within the Infrastructure Team.
• Work collaboratively with the Infrastructure Team to maintain the security, reliability, and availability of all hosted services.
• Support and enhance client satisfaction by maintaining a high standard of service delivery.
• Produce comprehensive documentation for all new systems and services, including procedures and operational manuals.
• Adhere to and promote all Infrastructure Team processes, standards, and best practices.
• Design, deploy, and manage Hyper‑V clusters and associated virtualisation components.
• Integrate, configure, and manage storage solutions within the infrastructure environment.

• Proven, hands‑on experience with Microsoft System Center Virtual Machine Manager (SCVMM).
• Experience working with Azure.
• Demonstrated expertise in designing, deploying, and managing storage solutions, along with practical experience working with Dell server hardware.
• Previous experience working within an IT service provider or professional services environment (highly desirable).
• Strong analytical and troubleshooting skills, with the ability to systematically gather and interpret relevant information to identify and resolve issues.
• Experience working with infrastructure monitoring tools and platforms.

• ☀️ Time Off: 25 days annual leave + public holidays
• 🎂 Birthday Leave:
  One extra day off to celebrate
• 💰 Company Pension Scheme
• 📞 Employee Assistance Programme (EAP) for wellbeing support
• 🏃♀️ Ekc Olympics:
  Global team activity challenges
• 📚 Unlimited access to Pluralsight for continuous development
• 🌱 Real opportunities to grow, including international progression

• ⭐️ Microsoft’s 2023 Rising Star Security Partner of the Year
• 🚀 First Irish Microsoft MSP to achieve all four Microsoft Security Specializations
• 🏅 Ranked 4th fastest‑growing technology company in the Deloitte Fast
  50 Awards
• 🌈 A culture rooted in diversity, equality, inclusion & belonging
• 🎉 A commitment to internal mobility and career progression
• ✨ Flexible, family‑friendly working at the heart of our culture
• 🔐 Proud to be your trusted security‑first Managed Service Provider chosen by IT leaders to drive operational efficiency, scale smarter and stay ahead of risk.