Senior System Specialist, Transport, Logistics

Location:

Kempton Park

Job Posting

Title:

System Specialist, Transport, Contract Logistics

Time Type:
Full Time

• Bachelor's Degree or Advanced Diploma in Information Systems, Information Technology, Computer Science, Industrial Engineering, Logistics, Supply Chain Management or related field.

• Certification or practical experience in TMS, SCE, WMS, ERP, EDI, API integration, SQL, reporting, or enterprise logistics systems

• Ability to analyse system transactions and troubleshoot data issues using SQL or equivalent query tools.
• Understanding of EDI integrations EDIFACT, XML, ANSI X12, API based exchanges
• Ability to interpret interface logs, system messages and integration failures.
• Experience configuring transport rates, tariffs, rating engines, or freight settlement processes within a TMS environment
• Advanced Excel for data analysis
• Visio for process mapping and solution documentation

• Minimum 5 years of experience supporting enterprise logistics or supply chain systems
• Minimum 3 years of experience configuring and supporting Transportation Management Systems (TMS) or Supply Chain Execution (SCE) platforms
• Experience leading customer and carrier onboarding projects
• Experience managing system integrations and data exchanges between multiple business partners
• Experience facilitating SIT, UAT and production deployment activities
• Experience working with technical vendors, software providers and business stakeholders.
• Experience with carrier buy-rate and customer sell-rate configuration.

• Experience with transport rating engines and tariff management.
• Experience with freight settlement and transport billing processes

• Advanced Excel for data analysis
• Visio for process mapping and solution documentation
• Experience in multi-client / 3PL / 4PL logistics environments
• Exposure to global governance frameworks
• TMS implementation or onboarding experience
• Automation or process standardisation experience
• Working with technical vendors / offshore or global IT teams

The role serves as the local subject matter expert for transport systems, integrations, transport rating structures and solution configuration within the DSV Contract Logistics transport environment. The role is responsible for supporting, maintaining and enhancing transport and supply chain execution systems with a strong focus on partner integrations, system configuration, implementation delivery, issue resolution, testing, reporting and continuous improvement across transport and logistics operations.

• Receive, validate, investigate, and resolve system incidents and support tickets
• Act as local business-facing point of contact for system support and escalations
• Coordinate with internal and external support providers to resolve issues

• Lead the systems workstream for customer and carrier implementations
• Gather, validate and document business and technical requirements
• Participate in solution design, validate proposed solutions and configure transport systems in accordance with approved business and technical requirements
• Facilitate SIT, UAT, deployment and hypercare activities
• Coordinate implementation activities between business, customers, carriers, vendors and global IT

• Lead the onboarding, testing, deployment and support of integrations between DSV, customers, carriers and third-party providers
• Analyse business requirements and define interface specifications and data mapping requirements
• Design, coordinate, test and support EDI integrations EDIFACT, XML, ANSI X12, API based exchanges
• Investigate and resolve integration failures and data exchange issues
• Configure and maintain system business rules, transport master data and operational parameters
• Translate business requirements into scalable technical solutions.

• Configure and maintain carrier buy-rate and customer sell-rate structures
• Configure transport tariffs, fuel…