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IT Support Desk Agent - First-Line Incident Resolver

Job in Boksburg, 1446, South Africa
Listing for: Macsteel
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    HelpDesk/Support
Job Description & How to Apply Below
Location: Boksburg

Macsteel in Benoni is seeking a call centre agent to manage the flow of IT support functions. Responsibilities include escalating calls and ensuring resolution. The ideal candidate should have a National Senior Certificate along with 1-2 years of experience in a call centre environment.

Strong computer literacy is essential, and familiarity with SAP is advantageous. If you are looking to grow your career in a dynamic environment, this opportunity is for you.

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