Configuration Administrator

Job Purpose

Ensure the integrity, accuracy, and traceability of all controlled documents and configuration data throughout the product lifecycle, supporting compliance with internal standards, customer requirements, and regulatory obligations.

Document Accuracy & Integrity

• Ensure all customer-facing documentation complies with Configuration and Document Management standards and requirements before distribution.
• Maintain strict control over document and data distribution to prevent internal and external customers from receiving obsolete, unauthorised or incorrect documentation.

Timely Delivery and Notification of updated and new Documentation

• Provide required documentation and data within agreed timelines to relevant internal and external customers.
• Support project milestones by ensuring documentation readiness for internal and external customer reviews, audits, and acceptance stages.
• Ensure internal notification of all new and updated documentation within agreed timelines.

Compliance with External Customer Requirements

• Ensure that document control processes meet customer standards, contractual obligations and regulatory requirements.
• Verify that all documentation and data meet customer configuration and quality expectations.

Change Communication

• Assist during Change Control Notifications.
• Assist the CM Manager in maintaining a clear tracking record of the change process for internal and external customer reference.

Audit & Traceability Support

• Prepare and present documentation for internal and external customer audits, inspections, and configuration reviews.
• Ensure full traceability of configuration items and associated documents as per internal and external customer requirements.

Customer Relationship & Support

• Act as a point of contact for internal and external customers and suppliers during the distribution and notification process.
• Provide guidance and clarification on document formats, standards, and submission processes.
• Provide support to internal and external customers as well as suppliers on document-related queries and issues.

Document Control & Governance

• Adhere, maintain, and enforce document control procedures in line with company configuration policies, procedures, and processes.
• Create awareness to prevent unauthorized or outdated documents from being used.
• Manage all reference linking and reference review of technical and non-technical documentation.

Configuration Management Compliance

• Support and adherence to internal and external configuration and quality management standards (e.g., ISO 9001, ISO 10007, AS9100, ECSS-M-ST-40C, as well as any internal processes and procedures).
• Monitor (across departments) and report to the CM Manager on non‑compliance with document control processes.

Change Management Support

• Support the CM Manager with tracking and reporting on the Change Control process and related approvals.
• Administration of the Change Control process and assist the CM Manager to ensure timely updates and close off changes.
• Report on issues faced, difficulties, or obstacles during the Change Control process to the CM Manager for review and direction.
• Prepare for CCB meetings, act as CCB Secretariat and ensure correct procedures.

System Administration

• Maintain and administer PDM system (Teamcenter), SharePoint, as well as File Cloud.

Audit & Traceability

• Conduct and support the CM Manager during documentation and PDM system audits to ensure document compliance and traceability throughout the lifecycle and in support of external audits.
• Support the CM Manager during internal audits and reviews to ensure ISO compliance.
• Ensure full traceability of configuration and associated documentation throughout the various product life cycles.

Collaboration & Communication

• Act as the central point of contact for technical and non-technical documentation-related queries within the organization.
• Engage with cross-functional teams to ensure alignment on documentation processes and requirements as well as any document-related queries and issues.
• Ensure continuous and accurate communication and notification on document changes and process updates.

Continuous Improvement

• Support the CM Manager with the documentation and configuration processes to identify gaps, increase efficiency, reduce rework, and improve compliance.
• Report all concerns (issues faced, difficulties or obstacles) and shortfalls to the CM Manager for review to implement agreed corrective actions to ensure compliance.
• Support digital transformation initiatives related to configuration and document management.

• Advanced Certificate or Diploma in Business Administration or Management Assistant or a related technical/administrative field.
• 0 to 2 years of experience in a similar role, especially in industries (e.g., aerospace, defence, automotive, energy) with strict compliance configuration management standards (e.g., ISO 9001, ISO 10007, AS9100, ECSS-M-ST-40C).
• Document Control & Configuration Management:
  Experience managing and maintaining document control…