Senior Syspro Analyst - Stanger, KZN
Listed on 2026-07-21
-
IT/Tech
IT Business Analyst, Business Systems & Technology Analysis, Systems Analyst, Data Analyst
Senior Syspro Analyst
Location: Stanger, Kwa Zulu-Natal (Occasional travel required)
Department: IT
Reporting to: IT Manager:
Business Systems & Automation
Industry: Manufacturing
Purpose of the JobProvide support to all business units on the Syspro ERP system. Analyse current Syspro ERP processes, procedures and strategies to design, build and implement new solutions while optimising existing business processes. Assist the Finance department with audit reporting and ensure the ERP environment supports operational and business requirements.
Context of the JobThe Senior Syspro Analyst reports to the IT Manager:
Business Systems & Automation and is responsible for:
- Providing 1st and 2nd line Syspro support.
- Logging and following up on tickets with the Syspro Value-Added Reseller (VAR).
- Identifying Syspro training requirements and facilitating user training.
- Supporting continuous improvement initiatives within the ERP environment.
- Participating in ERP-related projects and system enhancements.
- Undertaking any reasonable duties within the IT function.
- Syspro Front-End and Back-End Support
- Knowledge of Manufacturing environments
- Financial background
- Relational Database Management Systems (RDBMS)
- Excellent organisational skills
- Strong verbal and written communication
- Time management
- Attention to detail
- Analytical thinking
- Project management
- Stakeholder management
- Minimum 5 years' Syspro support experience
- Experience with Syspro integrations
- Project management experience
- Grade 12 (Essential)
- Syspro Certification (Essential)
- BCom or BSc IT Degree (Essential)
- The business is currently operating on Syspro 6.
- A migration to Syspro 8 is planned and is expected to be completed by the end of the year.
- Candidates with experience in Syspro 8 will be highly advantageous and will be well positioned to support the migration and ongoing optimisation of the ERP environment.
Experience with Warehouse Management Systems (WMS) integrated with Syspro will be a significant advantage.
Examples include:
- Data Scope
- Sage WMS
- Trans Lution
- Other Warehouse Management System integrations with Syspro
Candidates with WMS implementation, support or integration experience will be viewed favourably.
Travel RequirementsTravel requirements are relatively minimal and primarily involve travel between the company's manufacturing sites.
Travel is generally required approximately one day per week, depending on business requirements.
Occasional travel to other regional sites or the head office may be required for project or business-related activities. These trips are typically completed within the same day, although overnight travel may occasionally be necessary.
Competency Requirements- Enthusiasm for technology
- Strong communication skills
- Analytical thinking
- Adherence to processes
- Problem-solving ability
- Self-motivated
- Ability to work independently
- Committed to resolving issues
(5%)
- Effective communication and planning of ERP activities.
- Minimise deviations from project estimates.
- Follow organisational standards and processes.
Measures:
- Number of deviations from estimates
- Impact on resources
Organisational standards adhered to - Number of process iterations
(10%)
- Analyse business requirements.
- Engage relevant stakeholders.
- Deliver effective ERP solutions.
Measures:
- Requirements prioritisation
- Stakeholder participation
- Suggested solutions
- Percentage of deadlines achieved
(10%)
- Support changing business requirements.
- Apply lessons learned.
- Demonstrate adaptability within the organisation.
Measures:
- Practical application of knowledge
- Meeting effectiveness
- Time adherence
- Organisational fit
(10%)
- Build strong relationships with business users.
- Deliver effective communication and ERP support.
Measures:
- Stakeholder feedback
- Communication effectiveness
- Technical expertise
- Meeting preparedness
(5%)
- Support successful implementation of ERP changes.
- Resolve support tickets accurately and within agreed time frames.
- Deliver user…
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