Tech Officer: Systems Engineer (IOT

Select how often (in days) to receive an alert:

Primarily form part of the Backup and Security team responsible to monitor and apply backup and security policies. The incumbent is also responsible for installation, maintenance, configuration, support, and service improvements in the OT environment, and the
handling of workstation and server calls, investigating and troubleshooting general Server OS related issues, diagnosis and problem solving and assignment of calls during office hours and after hours (standby).

• Monitor multi-client servers using Monitoring systems
• Monitor environment backups and security compliance and action accordingly to ensure all devices comply to security requirements and backups complete successfully.
• Troubleshoot and resolve system issues with servers via remote tools and on-site.
• Install, configure, test, and maintain OS application software and system management tools.
• Perform Tier level 1 and 2 support for business-critical systems and provide technical guidance to customers.
• Escalate and monitor calls 24/7.
• Resolve and assign calls to the correct competencies on multiple ticket logging systems.

Problem solving

Data Management

Cybersecurity Tools & Solutions

Hardware Troubleshooting

Customer Focus

Job Match

Analysing

Applying expertise & Technology

Deciding & Initiating Action

Planning & Organising

NQF 4:
Grade 12 National Diploma

NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Information Technology

A minimum of 2 years’ experience in Backup, end point security & support is required.

MCP

MS Certified Solutions Associate MCSA

MS System Administrator (MCSA)

MS Certified Solutions Expert MCSE

MS MCSA:
Windows Server 2008 or MS MCSE Server Infrastructure 2012

CompTIA Security+ Certification

CompTIA A +

Span of Control : 0

Level of Engagement : Internal Stakeholders; external clients

Primarily based in Secunda but will need to travel to outlying areas possibly with own transport

Valid Drivers license

Candidate will be required to undergo a site based medical