Systems Administrator; Ceres & Surroundings

LOCATION

Montagu - Route 62, Western Cape (this role will be full time on-site at one of our clients)

Systems Administrator

Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of clients, spanning numerous industries, including the international maritime sector, Cyberlogic specialises in IT leadership, cyber security, cloud solutions, and business intelligence. For almost three decades, Cyberlogic has been committed to enabling digital transformation through delivering unquestionable value.
Our delivery focus has enabled us to build up a national and international footprint of loyal clients that rely on us to provide transparent, open guidance to improve their processes, grow their businesses, and secure their data.
Cyberlogic is part of the Hyperclear Technology group, which boasts a diverse technology offering including robotic process automation (RPA), business process management (BPM) data analytics, and decisioning technology.
Through our non-profit, R4C(Ride for a Child), we partner with Bright Start Education Foundation, an organisation empowering deserving learners from underprivileged communities, providing holistic support and guidance throughout their educational careers.

• We challenge ourselves to be more AWESOME
• We are driven to KEEP learning and EVOLVING
• We look beyond symptoms to identify and RESOLVE ROOT CAUSES
• We hold each other accountable through CANDID and constructive FEEDBACK
• We respect and care for each other and know we will only SUCCEED if we work AS A TEAM
• We CARE deeply ABOUT the success of CYBERLOGIC
• We FINISH WHAT WE START
• We always GIVE OUR BEST even if it means putting in the hard yards
• We KEEP THINGS SIMPLE

The purpose of the End User Support Systems Administrator is to ensure the seamless operation of Microsoft-based end-user systems, providing top-tier technical support to end users, optimizing system security, and fostering effective collaboration with clients. They play a pivotal role in enhancing organizational efficiency and technological proficiency. Their role encompasses safeguarding data, supporting colleagues, and contributing to process improvements.

Service Delivery:

• Administer, configure, and maintain Microsoft-based end-user systems, including Windows operating systems, Office 365, and related software applications.
• Provide technical support to end users, troubleshooting hardware, software, and network issues promptly and effectively.
• Implement and manage endpoint security solutions to protect against threats and vulnerabilities, ensuring data confidentiality and integrity.
• Create, manage, and deactivate user accounts, ensuring that proper access controls and security protocols are adhered to.
• Maintain system stability and security by monitoring and applying software updates, patches, and security fixes on a daily basis.
• Design and execute workstation-related data backup and recovery strategies to ensure data availability and integrity.

• Participate in project initiatives, including on-site Infra related projects
• Contribute to and support project phase activities, which involve configuring Intune and other relevant technologies (participate in backend operations).
• Independently coordinate project tasks and contributes to the achievement of project objectives

• Deploy, configure, and manage virtual machines (VMs) and other Azure resources that end users rely on.
• Create and manage user accounts, groups, and roles in Azure AD.
• Enforce and create compliance policies (password policies, multi-factor authentication policies and identity protection policies, conditional access policies) and regulatory requirements within Azure.
• Monitor resource usage on Azure to optimize cost and performance.
• Implement Azure Firewall and Azure VPN Gateway for network security.
• Configure and manage Azure Backup for data protection.

• Create and manage user accounts, groups, and permissions within SharePoint.
• Create, configure, and manage SharePoint site collections by setting up access controls and permissions to align with business needs.
• Manage document libraries, lists, and content types within SharePoint.
• Implement metadata and tagging strategies for efficient content organization and search.
• Develop and maintain workflows using SharePoint Designer, Microsoft Power Automate (formerly Flow), or other…