Apprenticeship in IT Support and Systems Administration

Our client, a growing technology solutions provider based in Nelspruit , is offering a comprehensive Apprenticeship in IT Support and Systems Administration. This role is designed for individuals who are passionate about technology and possess a strong aptitude for problem-solving. You will be responsible for providing technical support to end-users, maintaining IT systems, and assisting with network administration tasks. This is an in-office position, providing invaluable direct experience and mentorship within a professional IT department.

We are seeking motivated individuals eager to learn and develop their skills in a hands-on environment. The Nelspruit location offers a unique professional setting to kick-start your IT career. Our client is committed to training and development, offering a clear pathway towards becoming a skilled IT professional.

• Provide technical support to end-users via phone, email, and in-person.
• Install, configure, and troubleshoot desktop hardware, software, and peripherals.
• Assist in managing user accounts, permissions, and access to IT resources.
• Perform routine system maintenance, including updates and patching.
• Monitor server and network performance and respond to alerts.
• Help in managing IT inventory and asset tracking.
• Document IT procedures, solutions, and user guides.
• Participate in team meetings and training sessions.

• A strong interest in IT support, systems administration, and troubleshooting.
• Basic knowledge of Windows operating systems and common office applications.
• Familiarity with hardware components and their functions.
• Excellent problem-solving and diagnostic skills.
• Good communication and customer service skills.
• Ability to work independently and as part of a team.
• Must be legally eligible to work in South Africa.
• Residency in or willingness to relocate to Nelspruit is required for this in-office role.
• A relevant IT certification or technical diploma is a significant advantage.

• Competitive apprenticeship stipend.
• Direct mentorship and training from experienced IT professionals.
• Hands-on experience with diverse IT infrastructure and systems.
• Opportunities for professional development and industry certifications.
• Work within a professional and supportive IT team in Nelspruit .
• Potential for permanent employment and career advancement within the company.