Outbound Planner

Position: Outbound Planner (contract)
Location: Boksburg

Location:
Boksburg
Employment Type:
Six-month contract | Full-time
Industry:
Mining / Warehousing / Inventory Control
Salary:
Market-related

Our client, an established company in the mining industry, is looking for an Outbound Planner to join their team in Boksburg on a six-month contract.

The Outbound Planner will support the effective management of customer order flow and act as a key interface with the Sales Area.

This role is suited to a logistics and supply chain professional with strong order management, customer service, stakeholder communication, and problem-solving skills within a warehousing, distribution, or supply chain environment.

Key Responsibilities

• Releasing customer orders daily, including auto, mass, and manual release orders

• Reviewing and resolving suspended orders

• Cancelling orders based on customer requests, superseded items, or related requirements

• Working with Inventory, Purchasing, and Warehouse teams to source required items

• Resolving order issues such as incorrect addresses and shipping instructions

• Managing backorders and resolving allocation problems daily

• Reviewing outstanding orders and changing sources where required

• Reviewing orders and following up where inventory or purchase orders are required

• Reviewing and resolving logistics process support tickets relating to order expediting and shipment discrepancies

• Expediting Unit Down Orders daily

• Resolving sales orders that did not generate purchase orders in the system

• Maintaining customer master data on a quarterly basis

• Communicating weekly with internal and external customers regarding open order progress

• Processing credit notes where required

Qualifications and Experience

• Matric / Grade 12 or equivalent qualification

• Diploma or Degree in Logistics or Supply Chain Management

• 2 to 4 years’ experience in a similar role within a warehousing, distribution, or supply chain environment

• Experience managing internal and/or external customer accounts

• Good working knowledge of international trade and freight processes

• Prior exposure to Aurora, S21DI
, and PBI reporting would be advantageous

• Proficiency in Microsoft Office, with intermediate Excel as a minimum requirement

• Exposure to Environmental Health and Safety systems

• Proven ability to work independently within a distribution service environment

• Strong communication, liaison, and negotiation skills

• Physically and medically fit

Our client is an equal opportunity employer