Key Account – Parts Distribution Centre; KA-PDC Coordinator

Overview

Key Account – Parts Distribution Centre (KA-PDC) Coordinator

Reference: MID
695

Location:

Kempton Park, Gauteng

Employment Type:

Permanent

Our client is seeking an organised and customer-focused Key Account – Parts Distribution Centre (KA-PDC) Coordinator to support the efficient coordination of aftermarket parts distribution and key account operations.

• Grade 12 (Matric)
• Diploma or Degree in Supply Chain Management, Logistics, Business Administration or a related field will be advantageous
• Minimum 3 years' experience in customer service, parts coordination, logistics, supply chain or warehouse administration
• Experience working within the construction, mining, automotive, heavy equipment or industrial sectors will be advantageous
• Computer literate in Microsoft Office (Excel, Word and Outlook)
• Experience working with ERP systems such as SAP or similar
• Excellent organisational and administrative skills
• Valid driver's license

• Experience coordinating aftermarket parts or warehouse operations
• Knowledge of inventory management and logistics processes
• Experience supporting dealer networks or key account customers
• Understanding of order fulfilment and distribution centre operations

• Build and maintain strong relationships with key account customers and dealer networks
• Serve as the primary point of contact for parts order enquiries and customer support
• Coordinate customer requirements with internal departments to ensure service excellence
• Monitor customer orders and provide regular updates on delivery status
• Resolve customer queries and escalate issues where required

• Coordinate the processing and fulfilment of parts orders
• Liaise with warehouse, logistics and procurement teams to ensure stock availability
• Monitor order accuracy, picking, packing and dispatch activities
• Coordinate urgent and priority customer orders
• Track deliveries and ensure on-time order fulfilment

• Assist with inventory control and stock monitoring
• Maintain accurate order records and customer information
• Process transactions within the ERP system
• Prepare reports on order status, inventory and customer service performance
• Support stock counts and inventory reconciliation activities

• Coordinate communication between sales, aftersales, logistics and warehouse departments
• Assist with planning and scheduling customer deliveries
• Monitor key performance indicators relating to customer service and order fulfilment
• Identify opportunities to improve operational efficiency and customer satisfaction
• Ensure compliance with company procedures and quality standards

Send detailed CV, Certificates, and  to

Please note:

Only shortlisted candidates will be contacted. If you do not receive feedback within 14 days of your application, please consider your application unsuccessful.