Maintenance Manager - Knysna Luxury Resort Hotel

Develop and implement a comprehensive Preventative Maintenance (PM) Plan covering HVAC, plumbing, electrical, and structural systems.

Conduct regular audits of guest rooms and public areas to ensure "perfect" functional standards.

Manage the hotel’s asset register, tracking the lifespan and service history of all major machinery.

Oversee the operation of water treatment, filtration, and sewage systems (critical for the Knysna environment).

Maintain and troubleshoot HVAC systems, industrial kitchen equipment, and laundry facilities.

Manage pool maintenance, ensuring chemical balance and pump efficiency meet health standards.

Supervise the upkeep of exterior facades, decks, and woodwork, specifically managing the impact of coastal humidity and salt air.

Lead; train, and mentor the internal maintenance team, fostering a culture of "first-time fix" and guest empathy.

Source; negotiate with, and supervise third-party contractors for specialized projects (e.g., elevators, fire suppression, or major renovations).

Implement a robust Job Card system to track daily tasks and response times.

Act as the primary health and safety officer, ensuring the property complies with all South African OHS Act requirements.

Regularly test fire alarms, emergency lighting, and backup generator systems.

Maintain all statutory documentation and certificates of compliance (CoC).

Manage the annual maintenance budget (OPEX) and provide input for Capital Expenditure (CAPEX) projects.

Monitor utility consumption (water and electricity) and implement "green" initiatives to reduce costs and environmental impact.